Eliakim Ochola

2703 Castelon Court, Dalworthington Gardens, Texas 76016

Mobile: 817-733-7823. odiochola@yahoo.com

 

 

Background Summary

I am interested in a position to apply my broad knowledge in information technology and telecommunication. I am experienced network infrastructure mobility engineer with excellent management; sales and network architect and troubleshooting. I have excellent experience in routing and switching protocols, wireless engineered and Service Provider Data Center implementation and integration. Fully competent in all aspects of mobility (LTE (EPC, IMS, VoLTE), UMTS, GSM, WiMAX, CDMA, TDMA (DAMPS, IS136), LAN and WAN with broad knowledge in network architect and performance. I have excellent knowledge in VMware vSphere5.1 product suite, EMC storage, NetApp storage and cloud computing.

Expertise includes:

 

•     VMWare vSphere5.1 (ESXi, vCenter Server, FT, HA, vMotion , DRS, vShield). •     EMC Storage (FC-SAN, IP-SAN, NAS, object-based and unified storage; business continuity solutions such as backup and replication; information security and management, and cloud computing. •     NetApp Storage (Cluster Data ONTAP, Data ONTAP7, Flash, NAS, SAN design, NetApp Products, Virtualization and Cloud) •     Customer Support / Building Customer Relations •     Wireless Radio Network Planning, Design and Optimization (Macrocell and Small Cells) •     Mentoring / Training. •     IP internetworked (Cisco routers 7300/7600, ASR 5000/5500 and Cisco Catalyst 6500).

•     QOS: (MQS, CBWFQ, LLQ, WRED and NBAR) •     Technical Project Coordinator. •     Data Center Build Out and Expansion. •     Pre/Post Sales. •     Lead Project Engineer. •     Engineering Consulting. •     Business Development. •     RF engineered Macrocell and Small Cells (Planet EV, Odyssey, Asset, etc). •     Consulting. •     People management. •     RF planning tool development.

 

 

Key Accomplishments

•     Current Certification: VMware: VCP5-DCV, EMC: EMCISA and ITIL.

•     In progress Certification: VMware: VCP5-DT, NetApp: NCSA.

•     Past Certification: Cisco: CCNA, CCIP.

•     Managed deployment of large complex Data centers and Wireless network projects.

•     Pre/Post engineered Support.

•     Certified Ericsson RF engineer/technical trainer. Developed and delivered engineering network design and optimization courses to customers and internal employees.

•     Designed, model tuned and optimized several large service provider networks.

•     Built good relations with difficult customers resulted into better product positioning.

•     Mentoring and training engineers in U.S. and international markets.

 

Technical Skills

•     Virtualization and Storage.

•     Data Center.

•     Routing (OSPF/EIGRP/BGP/IS-IS and MPLS)

•     Switching (VLANs. VTP, Trunking, STP, RSTP and QOS)

•     RF Planning, Design and Optimization

 

 

Professional Experience                                                                                                                             

 

AT&T, Atlanta                                                                                                                        10/2014 – 3/15

 

Senior Technical Project Coordinator

·   Coordinated all aspects of Data Centers build out and expansion projects and ensures resources are utilized appropriately.

·   Compiled project status reports, coordinates project schedules, manages project meetings, and identified and resolved technical problems.

·   Identified and analyzed systems requirements and defined project scope, requirements, and deliverables.

·   Coordinated project activities and ensured all project phases are complete in as scheduled and documented appropriately.

 

 

Northlake College                                                                                                                                                  8/2014 – 5/2015

·   Planned and Installed VMware ESX and VMware ESX

·   Installed and Configured vCenter Serve

·   Installed and Configured vCenter Update Manager

·   Created and Configured Virtual Networks

·   Created and Managed Storage Devices

·   Ensured High Availability and Business Continuity

·   Secured VMware vSphere

·   Created and Managed Virtual Machines

·   Used Templates and vApps

·   Managed Resource Allocation

·   Balanced Resource Utilization

·   Monitored VMware vSphere Performance

·   Automated VMware vSphere

Storage (EMC and NetApp)

·   Storage Systems Environment

·   Data Protection: RAID

·   Direct-Attached Storage and SCSI

·   Fiber Channel Storage Area Network (FC SAN) and IP SAN and FCoE

·   Object-based and Unified Storage

·   Backup and Archive

·   Local Replication and Remote Replication

·   Cloud Computing (IaaS, PaaS and SaaS)

·   Securing the Storage Infrastructure

·   Storage Virtualization

·   Business Continuity

·   Storage Security and Management

 

Cisco, Richardson 1/2008 – 10/2013

 

Senior Network Consulted Engineer

•     Lead Project Engineer for LTE (4G) infrastructure gateways deployment for AT&T National Data Centers (NEO, CALICO & Old legacy Network): Managed a big infrastructure complex LTE gateways Data Center (PGW, SGW, PCEF, PCRF and VoLTE) deployment phases:

·                  Managed a big team (solution architects, implementation engineers, contractors and project managers).

·                  Planned (Internal kick off, Customer kickoff, project schedule, Communication Plan, Customer requirements).

·                  Design (RFP response, Customer requirements, Software release, High Level design, Low Level Design, Customer Information Questionnaire, Test Object Lists and Acceptance Test Plan).

·                  Installation and Integration (Multi-Vendor integration and Integration tested).

·                  Acceptance Testing (Test plans, Test execution, Bugs tracking, Lab test and End to End solution testing).

·                  Trouble shoot complex routing (OSPF, BGP and Static) and switching (VLANs. VTP, Trunking, STP, RSTP and QOS (MQS, CBWFQ, LLQ, WRED and NBAR)) issues in the network based on Cisco Routers 7600 and ASR 500 series routers.

·                  Hired and managed a large team of partner engineers.

·                  Business development supported sales team with project scoping (SOW).

 

•     Lead SME for 3G/4G for Network Operation Support for AT&T National Data Centers. Performed:

·                  Network Health Check (Mobility performance audit and recommendations, configuration best practice report, Syslog analysis and Custom configuration analysis).

·                  Troubleshoot complex routing (OSPF,BGP and Static) and switching (VLANs. VTP, Trunking, STP, RSTP and QOS) issues in the network during outage (ASR and 7600 series routers).

·                  Worked with different business units to recommend and resolve network issues promptly.

·                  Network Support (Detailed design reports, Design consultation, Implementation plan, Scheduled/unscheduled change, MOP validation, Upgrade verification, FOA testing, Traffic migration, KPI Monitored, Virtual support, Field notice/security alert, software recommendation and Bug analysis)

·                  Continuous Learning (Knowledge transfer and formal training). Developed training material and presented to the customer to bridge the knowledge gap with the deployment of new products in the network.

 

Ericsson (Marconi), Plano 4/2005 – 5/2007

 

Senior Technical Consultant

•     Provided pre/post sales support on Ericsson network planning tools and services.

•     Performed administrative duties such as, pre-training client consultation, team building and product development participation.

•     Instructed, trained, mentored and consulted on RF network planning (GSM, GPRS/EDGE, UMTS, HSDPA, WiMAX, CDMA200 and EV-DO), TI, TA, TCPU, and MapInfo GIS products and services to external and internal customers.

•     Developed, prepared certification tests and maintained technical training documents.

•     Delivers prescribed training to the engineers in accordance with approved guidelines, format and schedule.

•     Worked with the training staff to optimize and standardize the training delivered to our customers.

 

 

Self-employed (contractor)

Kineticom, San Diego, California                                                                                            1/2002 – 6/2004

 

Principal Consultant

•     Brought in new business from wireless carriers and interfaced with Director and Management level staff.

•     Technical advisor to Kineticom staff on all wireless planning, deployment and optimization.

 

Principal Consultant Engineer (Performance Engineer) Pleasanton, California

•     Performed KPI analysis, troubleshooting and performed improvements.

•     Performed design, coverage and capacity optimizations and fine-tuned RAN parameters for network expansion & data capacity growth.

•     Resolved RF and hardware problems in the network. 

 

WFI, Inc., Reston, Virginia

 

Senior Engineer

•     Performed GSM (voice & GPRS) benchmarked, audited, verification and performance testing.

•     Produced sector coverage plots from TEMS scan data for the site coverage analysis for the GSM network.

•     Used TEMS scan data to model tune the propagation models in RF planning tool.

 

Littlefeet, Inc., Poway, California7/2000 – 12/2001

 

Project and Application Manager

•     Oversaw entire project implementation of small cells.

•     Designed cell sites to achieve simulcasts with maximum coverage, traffic and minimum interference between clusters of small cells and frequency planning.

•     Identified search area and performed site qualification test (SQT), site acceptance and rejection in conjunction with site acquisition team.

•     Performed network design and optimization to improve in-building coverage.

 

Logica, Dallas, Texas  5/1996 – 7/2000

 

Manager, Technical Sales

•     Provided technical competence and lead on responses to client’s RFPs, and RFQs.

•     Performed product presentations, sales support, training and trade shows. Prepared business cases and handled technical issues and product requirements.

•     Coordinated sales and pre-sales to reach corporate objectives to maximize revenue and improve client satisfaction in the Americas market.

•     Develops, manages and regularly measures progress against account strategies and plans.

•     Develops new strategies and customer engagement plans.

•     Reports key activities regarded sales, competitive position and customer issues.

•     Takes proactive initiative to improve customer satisfaction.

•     Support customer change requests (CRs) as needed.

•     Evaluated companies products against competition and recommended improvements based competitive analysis studies. Performed the technical sale of Odyssey software solutions based on a potential customer's given technical PCS design challenges.

 

 

Principal Consultant Engineer

•     Selected and designed cell sites for coverage and traffic. Performed interference analysis and frequency planning. Selected Antennas and did final cell design review.

•     Selected and refined propagation models, included spectral coordination and scheduled CW drive tests for candidate validation and model calibration for various PCS network markets.

•     Adjusted parameters based on drive test results as well as site build verification with respect to antenna azimuths and down tilts.

 

 

Manager, Technical Support

•     Acted as customer voice to contribute to future product designs that met customer support and availability needs.

•     Tested Odyssey RF planned software tool.

•     Contributed to product support objectives, strategies, and technologies to ensure future product supportability. Developed support functionality requirements for product.

•     Developed, documented, communicated and implemented support deliverables included support strategy, field reviews, and product support plans.

•     Maintained, updated, and improved upon product support functionality and support processes throughout product life cycle.

•     Managed resolution of design-related problems to eliminate customer dissatisfaction in installed base and eliminate future occurrences.

•     Instructed, trained, mentored engineers used Odyssey in planned, designed and optimized networks (GSM, GPRS/EDGE, UMTS and HSDPA) and services to external and internal customers.

•     Developed, prepared course material, outlines, certification tests and maintained technical trained documents.

•     Delivers prescribed trained to the engineer in accordance with approved guidelines, format and schedule.

•     Worked with the trained staff to optimize and standardize the trained delivered to our customers.

 

Ericsson, Richardson Texas5/1993 – 6/1996

 

RF Engineer / Technical Trained

•     Lead project engineer: Coordinated entire design process included planning, zoning issues and sales support.

•     Selected and designed cell sites for coverage and Traffic. Performed interference analysis and frequency planning for the network and in building. Reviewed site architectural drawings for accuracy.

•     Lead RF training Engineer: Managed Ericsson RF training and certification of Ericsson employees and customers related to network Planning, design, site survey, optimization, RBS installations, commissioning and network integration for 2G.

•     Developed, prepared certification tests and maintained technical trained documents.

•     Delivers prescribed trained to the engineer in accordance with approved guidelines, format and schedule.

•     Worked with the trained staff to optimize and standardize the trained delivered to our customers.

 

Lam research, Richardson 7/1991 – 5/1993

 

Field Service/Support Engineer

·               Provided highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

·               Checks out and approves operational quality of system equipment.

·               Instructed customers in the operation and maintenance of the system.

·               Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.

 

 

 

Education

M. S. Engineering Management Southern Methodist University   (In progress)

B.S., Electrical Engineering, University of Texas at Dallas, 1991

B.S., Mathematics and Computer Science, University of Texas at Arlington, 1988